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East Orlando Animal Hospital is locally operated as a proud member of the PetVet Care Centers Network.

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Veterinary Receptionist - CSR

East Orlando Animal Hospital is seeking an energetic, compassionate Client Service Representatives to provide excellent care and service to our pet parents. We are a friendly team focused on providing the high-quality care expected from an AAHA accredited hospital.

Minimum 1 year experience in a veterinary client service setting required. Bilingual a plus, Impromed experience a plus!

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Knowledge of clerical procedures and ability to organize files and records
  • Excellent customer service skills, providing courteous and prompt assistance
  • Accurate cash handling and cashiering abilities
  • Strong multitasking skills with attention to detail
  • Flexibility in scheduling, including weekends and holidays
  • Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Schedule:

  • 8-hour shift, 10-hour shift
  • Day shift, Evening Shift
  • Saturday and Sunday availability

 

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

 

 

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As set forth in PetVet Care Centers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Why Consider Our Orlando Hospital?

At East Orlando Animal Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

  • We invite you to explore your veterinary career options with East Orlando Animal Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.
    - East Orlando Animal Hospital Team
OUR CORE VALUES

Integrity

Local Leadership

Compassion

Excellence

Personalized Relationships

Caring for Pets in Orlando

Caring for Pets in Orlando

East Orlando Animal Hospital is always happy to welcome new clients to our full-service animal hospital. We look forward to meeting you and your pet!

Contact Us

Book Online (407) 277-3497